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The Experience Portal

The Experience team was taking orders through Formstack, collecting assets through Content Snare, and tracking the work on a Monday.com board. The Experience Portal replaces all three. Members pick from a catalog of order types, from listing packages to yard signs, and watch each one move from received to in progress to awaiting approval, with a proof-approval loop built in. The team works one queue with rush items on top and an onboarding board for new members. Events and photo shoots handle capacity and waitlists, and leadership gets reporting with CSV exports and a monthly report.

Role
Sole designer and engineer.
Year
2026
Stack
Next.js·Supabase·PostgreSQL·Resend·Mailchimp·Anthropic API
The Experience Portal: Place Order: the catalog, grouped by marketing, branding, and print.
Place Order: the catalog, grouped by marketing, branding, and print.

Outcomes.

  • Replaced Formstack, Content Snare, and Monday.com with one portal.
  • Order lifecycle with a proof-approval and revision loop.
  • Six roles enforced by row-level security across four market centers.
  • Onboarding board tracking every member from consultation to fully active.
  • Event and photo-shoot booking with capacity and waitlists.
  • Reporting with CSV exports and a monthly leadership report.

More views.

The Experience Portal: The team's order queue, rush items first. Member names are placeholders.
The team's order queue, rush items first. Member names are placeholders.
The Experience Portal: Onboarding board, from consultation to fully active.
Onboarding board, from consultation to fully active.
The Experience Portal: The member dashboard on desktop and phone.
The member dashboard on desktop and phone.
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